Much of how your Promapp site functions can be customised through the site configuration. This is the administration side of the app, which Promasters can u...

Process Groups help organise your processes and provide levels of access and accountability for the processes within them. The Manage Groups tab allows you ...

Reports give you a detailed look at the state of your processes, documents and other Promapp modules. These can be viewed within Promapp with active links t...

Promasters administer access to your Promapp site through the users panel. Here they can add, edit, deactivate or delete users, and administer access privil...

Permissions determine who can see and access certain processes and process groups. By default everyone has the General permission, and it applies to all pro...

Roles and responsibilities are used to assign activities in your processes. They separate the activities in the map view out into ‘swim lanes’ and connect u...

Promapp uses system tags to identify key systems and tools your organisation uses. These tags help clarify your processes where they appear. The system pa...

The glossary records important terms and acronyms that may need further explanation or clarification. When they’re used in a process, Promapp adds a dotted ...

Tags are used in Promapp to categorise and connect various elements like documents, incidents or training, to highlight elements of processes under lean met...

Lean is an approach to continual process improvement, systematically identifying ways to maximise value and minimise waste. Lean tags in Promapp enable user...